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Writing a Standard Operating Procedure Manual

Writing a Standard Operating Procedure Manual

Tuesday, February 28, 2023
8:30 AM - 10:30 AM (EST)

Zoom Link

* Registration open until 2/27/23 at 5:00 PM ()

Event Details

Class Description:

How to optimize your workforce with relevant and consistent knowledge through simple, accessible, and engaging programs for management, maintenance, operations, customer service, etc., via written documents and digital media.

Class Fee: $60 Members | $80 Non-Members

State Agency Approval:
Maine BLWSO: 2 TCHs for Water Operators
Maine DEP: 2 TCHs for Wastewater Operators



Nathan Gustafson holds a B.S. in Mechanical Engineering Technology from the University of Maine. Nathan has over a decade of civil engineering experience related to infrastructure analysis, design, and construction. Nathan has worked on a wide range of projects including road and utility analysis and design, water and wastewater treatment plant upgrades, and pump station design. Nathan has also assisted industrial clients with planning, preparation, procurement, supervision, and inspection during major and minor maintenance outages. Additionally, Nathan has served as a Field Inspector for complex municipal sewer pump stations, sewer and water systems, and road construction work in a number of Maine municipalities.


Note: Zoom connection information will be sent to each registrant one day prior to the session date.

Connection options:

  • Call dial-in number provided in Zoom email invitation
  • Connect with your computer by clicking on link in Zoom email invitation
  • If your computer does not have a microphone, you’ll need to both call in to listen and be heard and connect with your computer to view the PowerPoint presentation.

For questions about registration, please contact our Marketing Manager,
Amanda Brill, via (207) 737-4092 ex. 423 or

For questions about session details, please contact our Education Director, Andrew Snowman, via (207) 530-6073 or

CANCELLATION POLICY: Individuals registered for one of MRWA’s training classes or seminars will be charged the class fee if we have not received notice of cancellation at least five (5) business days prior to the class. Anyone contacting MRWA to cancel enrollment in a class will receive a cancellation number. In the event of an emergency, which would prevent attendance, please contact us at 207-737-4092 as soon as possible.