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Writing a Standard Operating Procedure Manual

Writing a Standard Operating Procedure Manual

Tuesday, February 28, 2023
8:30 AM - 10:30 AM (EST)

Zoom Link

* Registration open until 2/27/23 at 5:00 PM (EST)

Event Details

Class Description:

How to optimize your workforce with relevant and consistent knowledge through simple, accessible, and engaging programs for management, maintenance, operations, customer service, etc., via written documents and digital media.


Class Fee: $60 Members | $80 Non-Members

State Agency Approval:
Maine BLWSO: 2 TCHs for Water Operators
Maine DEP: 2 TCHs for Wastewater Operators


Speaker:

Betty Green – USA Bluebook

Betty comes to USA Bluebook from the Virginia Rural Water Association, where she held positions as a Wastewater Technician, EPA Trainer, and Apprenticeship Coordinator. She has been in the Wastewater industry for 34 years and holds a Bachelor of Science Degree in Environmental Science and Aquaculture Sciences and a Class II Virginia Wastewater Works Operators License. She has been an Operation and Maintenance Consultant in New York, Washington D.C., Virginia, and South Carolina and an instructor for the Wastewater Treatment Plant Operators Short School, which is held annually in August at Virginia Polytechnic Institute and State University. Betty lives in Virginia and enjoys collecting teapots, dolphins, and owls.

THIS IS A VIRTUAL EVENT!

Note: Zoom connection information will be sent to each registrant one day prior to the session date.

Connection options:

  • Call dial-in number provided in Zoom email invitation
  • Connect with your computer by clicking on link in Zoom email invitation
  • If your computer does not have a microphone, you’ll need to both call in to listen and be heard and connect with your computer to view the PowerPoint presentation.

For questions about registration, please contact our Marketing Manager,
Amanda Brill, via (207) 737-4092 ex. 423 or amanda.brill@mainerwa.org.

For questions about session details, please contact our Education Director, Andrew Snowman, via (207) 530-6073 or andrew.snowman@mainerwa.org.

CANCELLATION POLICY: Individuals registered for one of MRWA’s training classes or seminars will be charged the class fee if we have not received notice of cancellation at least five (5) business days prior to the class. Anyone contacting MRWA to cancel enrollment in a class will receive a cancellation number. In the event of an emergency, which would prevent attendance, please contact us at 207-737-4092 as soon as possible.